Category: The first step is to select a category and subcategory for your marketplace listing. This will help with search and filtering. If you can’t find what you are looking for, select Other, and get in touch to recommend additional options.
Text: Add a short clear title, a description, and keywords to improve visibility in search. In the description text, provide as much detail as possible. For example, if you have a product, you can let people know where it is stocked.
Image: You can choose to upload a new photo, or you can use your logo or the main photo from your profile page. If you have a product, event, or place to promote, a new photo is recommended. If you want to highlight a service or need, using your profile logo or main photo may be the quickest and easiest option.
Link: If you want your marketplace listing to redirect to another site, you can include a link. For example, you might want to link to your own online store or marketplace, a booking site, Facebook event, job board, or crowdfunding campaign.
When you click the Publish button, your marketplace listing will appear on the marketplace home page, in search results, on your profile page, and in your followers’ feeds. It can be shared on social media or boosted.
The community marketplace will continue to improve over time based on feedback from the Good Market community. Have ideas? Get in touch.
The photos and information that appears in your profile page are based on what you included in your application form. You can edit and update your profile name, location, contact details, links, logo, photos, and claims at any time.
Click the Edit button to open your application form. Make the required changes and click the Publish button at the bottom of the form when you are done.
For contact details, make sure to use the correct format so that the links on your page work. For example, the phone number should include the country code with no spaces or other characters. Social media links should include the full URL link and not just the name of your page.
The location name that appears under your profile name is automatically generated by Google Maps based on where you dropped the red pointer on the map in the application form. If the location name on your profile page is not correct, open the form, check to make sure the pointer is on the correct spot on the map, and click Publish. If the pointer is on the correct spot, but the location name is not correct, you can report the issue to Google Maps and recommend a name change for that location.
Logos are “fit” on the site, which means they will fit within the square regardless of their size or shape. Photos are “fill” which means they appear cropped to a square shape (1:1 ratio). Clicking on a photo opens the full size image in a gallery. Profile photos should include actual images of your products, services, team, or place, and should highlight social and environmental impact. Computer graphics and text-based images should not be used as profile photos. The profiles look best with at least two photos. If two photos were not included in your application, additional images from social media may be added. These can be updated after your profile is published.
The description paragraph on your profile page is based on the information you provided in your application and information that is available online.
The paragraphs are written by admin in order to:
If you would like something changed in your description paragraph, get in touch by email or send a message to the Good Market team the next time you update your profile information. If you have a profile published on the site, there will be a green arrow tab in the top right of your application. Click the arrow to open and type a message. When you click the Publish button, the message will be sent.
Click the Stats button at the top of your enterprise account page to see how many people have viewed, followed, and shared your profile page and how many people have clicked the contact button to access your phone number, email, and links.
The Page Contact statistic includes everyone that clicked the contact button. Because visitors to the site do not have to be logged in to access contact details and links, their information may not be available in the site. It is possible they already reached out through phone, email or social media.
Click the Resources button to access the page where you can download a copy of your certificate, “Good Market Approved” logos, and other resources. There is also a link to the conditions for using the Good Market Approved brand and logo.
When you are approved, a paper copy of the logo is printed and sent to the postal address included at the end of your application form. If you haven’t received a paper certificate within 4 weeks, please get in touch.
If you would like additional copies of your certificate, you can download the file from the Resources page. The certificate is automatically generated based on the information in your application form. If you would like to change the name on the certificate, update the profile name in your application form and click publish.
The Good Market Approved logo is available in three downloadable formats: PNG, EPS, and PDF. It can also be added to a website. Copying and pasting the code into a website will create a clickable widget that links back to the Good Market site. When you are copying and pasting the code, you can update the web address to redirect to your own profile page, and you can update the width and height measurements to change the size in the site. You can find more information about adding custom HTML code to popular website builders here:
Completing onboarding tasks improves your experience of the site and contributes to the Good Market community.
The onboarding status bar shows the percent of onboarding tasks you’ve completed. Click the down arrow next to the percent to open this section and view the full list. Clicking on a task causes a popup to appear with instructions on how to complete the task.
There is additional information in this Platform Help section about inviting contacts, downloading resources, boosting content, viewing stats, subscribing, and adding to the marketplace.
There is a separate onboarding status bar on your personal account page.
When an application is approved, the community member that submitted the application is listed as the owner. The owner can add team members in the Team section on the enterprise account page.
Type an email address in the text field, select from the drop down menu, and click the Add button. If you cannot find your team member’s email address, send them an invite, or ask them to sign up.
Team members are able to:
If the owner for your page is no longer part of your team, and you need help adding and removing team members, please get in touch.
Do you know someone that should join the Good Market community? You can send invites from your personal account page, your enterprise account page, and from conversations in the Community section of the site.
Clicking the green Invite button opens a popup with a template for the invite mail. You can use the sample text or add your own text to personalize the invite. The same invite can be sent to multiple email addresses at one time.
After sending the invite, a table will be appear in the Invites section showing the status of everyone you have invited. You can click the Remind button to send another invite.
Inviting contacts contributes to the Good Market community. If your contact clicks the link in your invite email and signs up, you will receive 1 point. If they later become a Good Market approved enterprise, you will receive an additional 10 points. On an enterprise account, points can be used to boost your content to the top.
If a new community member is one of your customers or suppliers, make sure to add them to the Customer or Supplier section of your application form. Partnering with other Good Market approved enterprises benefits the community and can increase your level on the site.
Good Market approved enterprises receive one “welcome point” when their profile is published are approved.
You can earn additional points by contributing to the community, for example: inviting friends and contacts, leaving feedback for other community members, contributing to community conversations, and monitoring and flagging profiles or content on the site.
In the Points section, you can see a record of all the points you have earned. If you manage an enterprise account, you can use points to boost your profile, offers, or needs to the top of the marketplace homepage and your followers’ feeds.
If you subscribe, you will have 20 subscription points to use per month. Subscription points are used before earned points. If you unsubscribe, unused subscription points will be lost.
Become a Cocreator by subscribing and supporting the movement. Subscribing covers the costs of your own account. If you contribute more than the minimum, you are covering the costs of small-scale entrepreneurs, farmers, and artisans who cannot afford to subscribe and investing in further development.
Step 2: Use the login switch in the top right corner to change from your personal account page to your enterprise account page.
Step 3: Click the Subscribe button on the enterprise account page and enter a payment amount and credit card details.
Clicking the Subscribe button opens a secure payment gateway. Payments are processed through Stripe, a Level 1 PCI certified Service Provider. Credit card details are not collected or stored on the Good Market community platform.
Online subscription payments are automatically deducted every month. When each payment is made, an email notification is sent and subscription points are topped up. If you have any questions or problems or would like to make a payment offline, get in touch.
After upgrading to Active status, you will be able to manage subscriptions and see past payments from the Subscriptions section of your account page.
Payment information is processed through Stripe, a Level 1 PCI certified Service Provider. Credit card details are not stored on the Good Market community platform.
Click Update Credit Card to add a different card number. Click Update Subscription to change the payment amount, and click Cancel Subscription to change back to Basic status.
It is possible to unsubscribe at any time, but canceling the subscription will immediately downgrade the account, which means that subscription points will be removed. Good Market is not able to prorate subscription payments. If you need to cancel a subscription, doing it at the end of the subscription period is recommended.
Good Market approved enterprises that have their own network in a particular sector or geographical area are able to create their own network page. This includes membership organizations, incubators, accelerators, marketplaces, retail outlets, certifying bodies, consultants, and other service providers. Networks can use the Good Market platform as a tool to highlight their own community under their own name and logo. Learn more and see examples here.
If a Good Market community member adds you to their network, you will receive an email notification and your profile and marketplace listings will be visible in their network page.
You can see what networks you have been added to under the Networks section of your enterprise account page. The networks you are included in will also appear on your public profile page at the end of the People & Planet section.
You can be part of more than one network. The example images show an enterprise that has been added to 4 different networks.
If you feel that you should not be included in a particular network, you can click the Leave button. If you feel you should be included in a network (or you leave a network by mistake), you can contact the network and ask them to add you.
If you have a network in a particular sector and geographical area and want to create a network page on the site, the first step is to complete the online form and become Approved.
Then open the Networks section on your enterprise account page, and click the Become a Networker button. Provide information on your network and click Apply.
If your profile is activated as a Networker, you will receive an email notification and additional options will appear in the Networks section of your enterprise account page.
Once you are activated as a Networker, you can add a logo, description, and community members under the Networks section of your enterprise account page.
The default logo is the logo that is used for your profile page. If you would like to use a different logo image for your network page, you can upload it in the Networks section.
The description text for your network page can be updated at any time. Click the X to cancel. Click the ✓ to publish.
To add community members to your network, type their profile name into the Add Members text field, select from the drop-down menu, and click Add. Adding a community member, automatically sends them an email notification.
If you cannot find a member of your network, send them an invite and help them complete the application. You can remove a network member by finding them in the table and clicking the Remove button.
You can see your network page by clicking the blue Network button on your profile page. When you add or remove network members, it can take a couple minutes for the site to sync. Refresh the page and check again. If you need any help, get in touch.