Welcome to Good Market Info!

Click the logo to return to the Good Market app

Welcome to Good Market Info! Click the logo to return to the Good Market app.

Add to Marketplace

If you are a Good Market approved enterprise, you can add products, services, events, media, places to visit, fundraising campaigns, job vacancies, volunteer opportunities, and anything else you’d like to share to the community marketplace. Marketplace listings appear on the home page, in search results, on your profile page, and in any networks you join. They can be boosted and shared on social media.

 

The marketplace functions as a digital commons under a not-for-profit social enterprise structure. There are two main goals: make it easier for people to find, connect, and exchange with enterprises that put people and planet first and increase the collective visibility and impact of enterprises and networks in the movement. ❤️

Add a basic listing if you want to direct people to an external website or connect with them through chat. Basic listings are free for Good Market approved enterprises and always will be. No additional setup is required to publish a basic listing in the community marketplace.

Contents

Add a cart listing if you want to include a price, receive payments through the community cart, and be eligible for gift card campaigns. The focus is on keeping costs as low as possible while ensuring the service is self-sustaining. 

There are 4 ways to add a cart listing to the community marketplace. 

  • Direct: Complete the one-time setup process and add cart listings directly to the community marketplace. Listings and orders can be managed through the marketplace dashboard.
 
  • WooCommerce: Complete the one-time setup process and use the custom-built WooCommerce plugin to integrate with an existing WooCommerce store. Buyers will be able to see and purchase your listings on the community marketplace, but you can manage listings and orders from your own WooCommerce store.
 
  • Magento: Complete the one-time setup process and use the custom-built Magento extension to integrate with an existing Magento store. Buyers will be able to see and purchase your listings on the community marketplace, but you can manage listings and orders from your own Magento store.
 
  • Shopify: Complete the one-time setup process and use the custom-built Shopify app to integrate with an existing Shopify store. Buyers will be able to see and purchase your listings on the community marketplace, but you can manage listings from your own Shopify store.

Add a Basic Listing

Basic listings are an easy way to quickly add something to the community marketplace. No set up is required. Click Account in the bottom menu, and open your enterprise account page. Open the Marketplace Listings section, click the Add to Marketplace button, and select Add Basic Listing to open the form.

Click Add to Marketplace on enterprise account page
Click Add Basic Listing

Select a Marketplace Type and Category to make it easy for people to filter and find your listing in the marketplace. Shop is for retail products (B2C). Source is for wholesale products, materials, and supplies (B2B). Services is for apps, platforms, enterprise services, and local services. Learn and Engage is for events, online resources, networks, and other opportunities. Visit is for accommodation, restaurants, travel experiences, and other place-based services. Invest is for crowdfunding, impact investment, and funding programs. Work is for volunteer and employment opportunities.

 

Add a short clear Listing Name, a Description, and Keywords to improve visibility in search. For the description section, include as many details as possible. What is the story behind the listing? How is it good for people and the planet? If you have a physical product, make sure to include details on ingredients or materials.

 

Basic listings only have one Image. You can choose to upload a new photo, or you can use your logo or the main photo from your profile page. If you have a product, event, or place to promote, a new photo is recommended. If you want to highlight a service or a work or investment opportunity, using your profile logo or main photo may be the quickest and easiest option.

 

If you want your marketplace listing to redirect to another site, you can include a Link. For example, you might want to link to your own online store or marketplace, a booking site, event, job board, or crowdfunding campaign. Including a link is optional.

 

When you click the Publish button, your marketplace listing will appear on the marketplace home page, in search results, on your profile page, and in any networks you are part of. It can be shared on social media or boosted.

Add a Cart Listing

How It Works

Your listings will appear in the global marketplace and in any network marketplaces you join and will be eligible for gift card campaigns. If you have physical products, you select which countries you ship to. Buyers in those countries will be able to purchase directly through the community cart. They will know they are purchasing from your enterprise, and you will be able to coordinate with them directly. You can manage your listings, customer orders, refund requests, and payouts through the marketplace dashboard.

Cost

There is no cost to add cart listings. When a payment is received, a 6% marketplace fee is deducted to cover software costs and ensure the service is self-sustaining. When payments are received through white label network marketplaces, like Catalyst Market, the marketplace fee is split to support the network. 

 

Prices should be calculated to include your costs, the 6% marketplace cost, credit card processing fees, and the cost of fund transfers for payouts (see below). Every effort is made to keep those costs as low as possible. Tax and shipping are calculated based on the buyer’s location and your shipping settings and are added to the price at checkout. Good Market is using Avalara for tax calculations and handles tax payments directly. The amount collected for shipping will be transferred to you to cover shipping costs.

One-Time Setup

The first step to be able to add a cart listing is to save your payoutshipping, and integration settings to the Good Market community platform. Click Account in the bottom menu, and open your enterprise account page. Open the Marketplace Listings section, click the Add to Marketplace button, and select Add Cart Listing to start the onboarding process.

Click Add to Marketplace on enterprise account page
Click Add Cart Listing to start the onboarding process

Payout Settings

When you add a cart listing, you are able to receive payments through the community cart. These payments will be transferred to you. The first step on the Payout Settings page is to select the country you operate from. This is the country where you pay taxes and have a bank account.

 

Stripe

If you select a country that is eligible for Stripe Connect, you will see the Stripe Payouts option. Click the Set Up Stripe Payouts button to complete the integration. You will be able to track and manage payouts through your own Stripe dashboard. Enterprises in the United States are able to use Stripe Connect with no fees. For enterprises in other Stripe-eligible countries, the cost is $2 per month in active transfer months and 0.25% per payout. When the setup is complete, you will return to the Payout Settings page. Click the Continue to Shipping Settings button.

 

Sevalink

If you select a country that is not eligible for Stripe Connect, you will see the Sevalink Payouts option. Sevalink is a not-for-profit social enterprise set up by Good Market to coordinate payouts to countries where Stripe payouts aren’t available. The Sevalink team provides services at cost and will work with you to find the best possible transfer option for your country. If you are eligible for Sevalink, you will be able to track payouts through the marketplace dashboard. Enter your bank details and click the Continue to Shipping Settings button.

Stripe Connect payout settings
Sevalink payout settings

Shipping Settings

Note: The Shipping Settings page relies on multiple external integrations and has slower load times than other pages on the community platform.

When your payout settings are complete, you can continue to shipping settings. If you only offer Virtual listings and do not ship any physical products, this section is very easy. Click the Continue to Integration Settings button.

If you have Physical products that need to be shipped, you can add the address you ship from, your shipping methods and rates, where you ship to, the packaging you ship in, and any policies you have on shipping and returns. This helps manage customer expectations and ensures the correct amount is collected for shipping. Customers are able to filter the marketplace to find products that ship to them. On the cart page, they enter their location to calculate and choose a shipping option.

The first step is to add a Ships From location. This is the place you send orders from. It could be a home, office, workshop, store, warehouse, or any other facility. The community platform allows for multiple Ships From locations, which makes it easier to manage inventory and calculate the best shipping option for customers. This functionality is currently being added to the WooCommerce plugin, Magento extension, and Shopify app. Once that is complete, the Multiple Locations option will be activated.

Select Virtual if you don't ship physical products
Select Physical to add your shipping settings

The next step is to add your Shipping Method(s). If you include multiple shipping methods, customers will see all of the different shipping options relevant to their location on the cart page. The lowest price option will appear at the top.

 

Select Calculated Rate Shipping if you ship by DHL, FedEx, UPS, or the United States Postal Service to any location. These shipping services have an integration that automatically calculates shipping rates based on the customer’s location, your location, and the weight of the order. Select the countries you ship to and the shipping service(s) you use. Do not select All Countries unless you have previous experience shipping globally. If you only have experience shipping locally, only your own country should be selected.

 

Select Flat Rate Shipping if you offer free shipping or flat rate shipping to selected countries. At the moment, rates need to be entered in US dollars, but customers can choose to see all rates and prices in their own currency. Under Ships To, only select a country if you offer free shipping or flat rate shipping in that country. For example, if you only offer free shipping in India, only India should be selected.

 

Select Custom Rate Shipping if you want to set custom shipping rates for different regions or countries. Custom Rate Shipping can also be used to offer free shipping above a minimum order size to one region or country.

Choose one or more Shipping Methods
For Calculated Rate Shipping, select the shipping services you use

If you select Custom Rate Shipping, click the Set Custom Rate button to open a new page and create a table of custom shipping rates. Only one custom free shipping rate can be added, but all rates can be edited or removed as needed. At the moment, rates need to be entered in US dollars, but customers can choose to see all rates and prices in their own currency. 

 

If you have made a special effort to ship your products in environmentally responsible packaging, the next step is select options under Shipping Packaging. If you are not currently using sustainably sourced packaging, this question should be left blank. False claims can damage your brand.

 

The final step is to add your Shipping Policies. Select whether or not you accept returns or exchanges. If you have shipping and returns policies, you can copy and paste them in the shipping policies section. Customers will be able to access your shipping and returns policies from all of your listings. If a customer requests a return or exchange, you will be able to choose how to follow up through the marketplace dashboard.

 

When you are done with shipping settings, click the Continue to Integration Settings button. If you need to return to this page to edit your shipping settings in future, click the Update Shipping Settings link on your enterprise account page under the Marketplace Listings section.

Create a table of custom rates if needed
Add policies for shipping and returns

Integration Settings

On the Integration Settings page, select Direct and click the Continue to Add Cart Listing button. If you want to return to these pages in the future, go to your enterprise account page, open the Marketplace Listings section, and click on Update Payout Settings, Update Shipping Settings, or Update Integration Settings.

Select Direct under Integration Settings
Enterprise account page with Good Market setup complete

Direct Cart Listings

Once the one-time setup is complete, clicking the Add Cart Listing button will take you directly to the Add Cart Listing page to create a new listing. You can manage existing cart listings from the Marketplace Dashboard.


If you’ve already created basic listings on the community platform, cart listings are very similar. For more information on Marketplace Type, Category, Listing Name, Description, and Keywords, see the Add Basic Listing section above.


Cart listings can include multiple Photos. The main photo appears as a square cropped thumbnail, so be sure to select a main photo that looks good in a square format. Customers can open the photos to see them full size.


If you select a Virtual cart listing, the only difference from the basic listing is that you will be able to add a Price and receive a payment through the community marketplace. Virtual listings can be used for anything that is not physical and does not need to be shipped. Enterprises and networks have said they want to use virtual listings to receive payments for membership fees, certification fees, services, travel bookings, and other virtual offerings. The price should include your costs, the 6% marketplace cost, credit card payment fees, and the cost of fund transfers for payouts. Tax and shipping are calculated based on the buyer’s location and are added separately. At the moment, prices need to be entered in US dollars, but customers can choose to see all prices in their own currency. 


If you select a Physical listing, you will also need to add the Quantity of inventory that you have for a product and the Weight of a single product. If the quantity is 0, the product will appear as out of stock and customers will not be able to add it to their cart. The weight currently needs to be added in pounds (lb) but in the future it will be possible to select from oz, lb, gm, and kg. If you use stock keepings units (SKUs) for inventory management, you can also add a custom SKU for internal use.

If you offer multiple Variations of a physical product (e.g. different sizes or colors), click the Add Variation button, select Size, Color, or Type, and add options for the variation you select. This will create a table where you can add the price, quantity, and optional SKU for each variation. For example, if you offer a shirt in two colors, Red and Blue, and two sizes, Medium and Large, you will have a table with four variations: Red Medium, Red Large, Blue Medium, Blue Large. Customers will be able to see a Size option and a Color option on your listing page. If your listing does not have different variations, you can skip this step. 

When you click the Publish button, your marketplace listing will appear on the marketplace home page, in search results, on your profile page, and in any networks you are part of. It can be shared on social media or boosted.

For simple physical products, add price, quantity, and weight
For physical products with options, click Add Variation to create a table

Orders

If you add direct cart listings to the community marketplace, you are able to manage listings, customer orders, return requests, and payouts from the marketplace dashboard. The dashboard currently uses open source Magento but will be available on Good Market soon.

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