Welcome to Good Market Info!

Click the logo to return to the Good Market app

Welcome to Good Market Info! Click the logo to return to the Good Market app.

Personal Account

Account Settings

Click the gear icon to go to your Account page. If you have a Good Market Approved enterprise, use the login switch in the top right corner to go between your Personal Account and Enterprise Account.

Account Switch

Login Help

Being a Good Market community member is free. The only requirement is an email address, Facebook account, or Google account to log in. 

 

Click the login switch in the top right corner to log in, log out, or sign up. 

 

The Facebook and Google login options are based on requests from the community. Good Market is looking for digital identity services that prioritize people and planet over profit maximization and increase interoperability between platforms.

App Login

Contents

Sign Up

  • If you are new to the site and want to sign up with a Google account, click the red Google Login button. 

 

  • If you want to sign up with a Facebook account, click the blue Facebook Login button.

 

  • If you want to sign up with email, click the bright green button at the bottom of the page that says New? Sign Up.

 

Clicking the green button that says New? Sign Up will redirect you to a sign up page where you can enter your name, email address, and a password.

After you sign up, you will receive a welcome email to the email address that you entered or to the email address associated with your Facebook or Google account. Open the welcome email and click the green Confirm button to verify the address and complete the sign up process.

 

When you click the Confirm button in the email, it will redirect you to a welcome page where you can choose language, location, and email notification settings. These preferences can be updated at any time from your Personal Account page. When you return to the site, you will be automatically logged in.

App Sign Up

Reset Password

If you signed up by email and cannot remember your password, click the green Forgot password? link on the Login popup.

 

The link will open a new page. Enter your email address and click the Submit button. If the email address is active on the site, a password reset mail will be sent to that email account. Click the green Reset Password button in the email to verify the request.

When you click the Reset Password button in the email, it will open a reset password page in a new browser tab. Enter and confirm a new password and click submit. You will be automatically logged in to the site.

 

If you can’t remember how you originally signed up, search your email accounts for the welcome mail from hello@goodmarket.global. Enter that email address into the Login popup. If you signed up with Google or Facebook, you will receive a pop-up notification that lets you go directly to the site.

App Reset Password

Application Help

Everyone is welcome to start a draft application form to learn more about the questions and the curation process. If you offer products or services that are “good for people and good for the planet” and meet the minimum sector standards, you can submit the online form and become Good Market Approved.

Change Application Language

Filling the application form in your mother language is strongly recommended. The online form is currently available in English, Sinhala, and Tamil. If you would like to help make the application available in an additional language, please visit the translation page

 

You can switch the language by clicking on the language drop-down menu in the top right corner.

 

The language you choose will not affect the review process or your profile page. If your application is approved, your profile page will be available in every language on the site. For example, if you submit the application in Sinhala, people will still be able to read your profile page in Sinhala, Tamil or English.

Application Language

Add a Map Location

Use the “Search location” field inside the map to find the correct area. If your enterprise is included in Google Maps, you can search by your name. If not, search by an address.

 

Click on the map to select a location.This will drop a red pointer on the map. If the pointer is not in the correct place, you can drag and drop it to a new spot. If you do not see a red pointer on the map, a location has not been selected.

 

The Location Title field is the label that will be used on your map location on the profile page. Entering text here does not add a location to the map.

Application Location 1

Add Multiple Map Locations

If you have more than one location (offices, workshops, factories, retail outlets, cafes, etc.), click the Add Location button to create a new map and add an additional location.

 

The map selected as Primary Location will appear as the location name on your Profile page and in the search results.

Application Location 2

Save Draft Application

The application form saves automatically when you navigate to a new page. If you would like to save before that or if you would like to save a draft and return to it later, click the Save Draft button at the bottom of the page.
 
When you click the Save Draft button, you will get a pop up message asking if you want to exit the form or continue editing.
Application Save

Open and Submit Saved Application

If you want to open a saved draft of an application or a past application that was already submitted, click the gear icon in the bottom menu to go to your Personal Account page, and open the My Enterprises section.

 

You will see all of the draft applications you have started plus any applications that are submitted, more info, approved, or not approved. ​Click the Edit button next to the application to open the form.

Application Submit

Application FAQ

Frequently asked questions (FAQ) related to the application and review process are answered below. If you can’t find an answer to your question here or on the application page, please get in touch.

Application Form

No. The application is dynamic, which means that different questions appear depending on what sector is selected and how previous questions are answered. Because the application form is multi-lingual and dynamic, it cannot be downloaded, sent by email, or filled offline. If you know someone that wants to apply but does not have an email address or internet access, please help them with the application or encourage them to contact the Good Market team or a community partner for assistance.

​You can either skip the question or select No. Every organization is different. There are start-ups and large corporations. Some social enterprises focus on serving workers and others focus on suppliers. Use the application to tell your story. Each approved community member has a public profile. When you answer Yes to a question, you are making a claim about your organization. If the application is approved, these claims will be included in your public profile page. If you skip a question or select No, it will not appear in your profile.

Future plans can be included in the Additional Info section at the very end of the application. All other questions should be answered based on your current situation. If you make changes or improvements in the future, you can always go back and edit your profile. When you answer Yes to a question, you are making a claim about your organization’s current operations. If the application is approved, these claims will be included in your public profile page. Making a false claim can affect your reputation and your Good Market Approved status.

Good Market approves brands, not companies. Some companies are in the process of transitioning. They might have a special line of products and services that are healthy, all-natural or eco-friendly, but other products that still do not meet Good Market standards.These companies should specify a brand name that covers all products and services that meet Good Market standards. All products and services under a Good Market approved brand must meet the minimum sector standards.

Review Process

Applications are reviewed based on the following criteria:

  • Purpose: Does the organization have a social or environmental purpose? Does it prioritize the environment, customers, workers, suppliers, and community over short-term profits?
  • Minimum Sector Standards: Does it meet minimum sector standards?
  • Self-Sustaining: Does the organization have a self-financing strategy, e.g. trade, service provision, membership fees, crowdfunding, or volunteers? If future operations and services are dependent on securing institutional grants, an organization is not considered financially sustainable.
  • Internal Consistency: Are the answers to the questions logically consistent? Does the information match the products, services, and photos?
  • External Consistency: Does the organization communicate about purpose on packaging, social media, websites, etc?Do they have third-party certification? Does the information in the application match the organization’s external information? 

The team tries to review each submitted application within 48 hours. It can take longer during peak submission periods and new releases. If there is not enough information to take a decision, the team will send questions and comments. You will receive an email that says “A few questions about your Good Market application.” You can edit, add more details, and resubmit.

If you want to speed up the review process, double check the following before submitting:

  • Sector: Choose the sector that best describes the core product or service you provide to customers. Most community members only select 1 or 2 sectors. The sector you select will affect which questions you see in the application. Before selecting a sector, look through all of the options carefully and read the help text. 
  • Photos: At least one photo is needed. More are recommended.
  • Mission Statement: Priority is given to applicants that have a mission related to health, social service, or environmental sustainability.
  • Follow Up Questions: If you select Yes for a question, make sure to provide supporting details in the follow up question. If you are not able to provide supporting details, change the answer to No.
  • ​Additional Info: Including more details in the Additional Info section at the end of the application is strongly recommended.

First, make sure that your application was submitted. If the application is not submitted, the team cannot review it. Click on the person icon in the bottom menu to open the Account page and look under the My Brands section.

  • If the status says Draft or More Info, click the Edit button to open the application form. Check each page and click Submit at the end.
  • If the status says ApprovedMore Info or Not Approved, you should have received an email notification. Check the email address that you used to verify your account. If you don’t see the email notification in trash or spam, please get in touch.
  • If the status says Submitted and it has been more than 48 hours, please get in touch.

​The email notification that is sent when an application is not approved usually contains the reasons. The most common reasons are related to:

  • Purpose: It is not clear how the organization prioritizes people and the planet or focuses on health, social service, or environmental sustainability.
  • Minimum Sector Standards: There are products or services under the brand name that do not meet minimum sector standards.
  • Sustainability: The activities are project-based or dependent on short-term institutional grants. 
  • Consistency: The information in the application is not consistent or does not match external information.

There are many resource people in the Good Market community that help organizations transition to more sustainable practices.If your organization decides to focus on social and environmental benefits in the future, you are welcome to reapply.

Yes. If you have made improvements to your organization, addressed the points raised in the initial review, and increased your focus on people and planet, you are welcome to reapply. Click on the person icon in the bottom menu to open the Account page. Applications are in the My Brands section at the top of the Account page. Click the Edit button to open an application, make the required changes, and click Submit.

Update Personal Profile

Good Market platform facilitates offline connections including real-life meet-ups, festivals, partnerships, and trade relationships. This requires trust and transparency. Community members should use a real photo and the name they go by in everyday life.

Change Photo

If you signed up with Facebook or Google, your photo may have already been added. You can add or change the photo by clicking the camera icon.

Change Name

Click the edit icon to correct or edit your personal account name. Your member name and photo will appear on the site when you leave feedback or participate in a conversation under your member account. ​

Personal Photo

Change Email Address

To update the email address associated with your account, click the edit button next to your email address. In order to finalize the change, you will need to verify the email using the same process as a first time login. 

Preferences

Clicking the green My Preferences button opens a page where language, location, and mailing list preferences can be managed. ​

Language

The language preference currently affects which language the site opens in. It is still possible to switch between languages from the menu in the top right corner. In the future, the language preference will determine the language of your email notifications and mailing lists.​

Personal Preferences

Location

The location preference currently affects which emails you receive. In the future, it will affect which profiles you see when you first open the site. It is still possible to change the search filters and see profiles and offers and needs in other regions.

Email Notifications

If you would like to receive email notifications at a different address, you can change your email address. If you would like to receive notifications at an additional address, you can sign up with a new account.

 

Currently the only email notification preference that can be changed from the site is subscription to the weekly Sri Lankan newsletter. That can be managed from the Preferences page. In the future, it will be possible to manage other notification preferences from this page.

 

Other notification preferences can be managed from past emails. Most notification mails sent from hello@goodmarket.global have an unsubscribe option at the bottom. Click the Update Preferences link at the bottom of any email to choose which types of mails you do not want to receive. 

 

​Please note that if you select the “Opt Out of All Emails” button, the email service will not be able to send any emails to your account, including password reset emails. This could affect your ability to use the site. If that happens, please get in touch.

Personal Onboarding

The onboarding status bar shows the percent of community member onboarding tasks you’ve completed. Click the down arrow next to the percent to open this section and view the full list. Completing these tasks improves the site experience and contributes to the Good Market community.

 

​Clicking on a task causes a popup to appear with instructions on how to complete the task. There is additional information in this Platform Help section about following enterprises and tags, leaving feedback, and participating in forum threads.

Personal Onboarding

My Enterprises

In the My Enterprises section, you can start a new application, see the status of a saved application, view and edit published profile pages, and boost your profile to the top of the home page.

 

​If you have never saved an application, you will see a New Application button in the My Enterprises section. Clicking this button will open an empty application form.

 

If you have saved any application forms under your account, they will be listed in the My Enterprises section. The status options for application forms include: Draft, Submitted, Not Approved, More Info and Approved. Clicking the Edit button opens the form.

 

If an application has been submitted, approved, and published, the View button will be active. Clicking the View button opens the published profile page.

 

If an application has been submitted, approved, and published, and there are points available, the Boost button will be active. Clicking the Boost button boosts the Profile to the top of the home page.​

Account Personal My Enterprises None
Account Personal My Enterprises Many

Send Invites

Do you know someone that should join the Good Market community? You can send invites from your member account page, your enterprise account page, and from forum threads in the Community section of the site.

 

​Clicking the green ​Invite button opens a popup with a template for the invite mail. You can use the sample text or add your own text to personalize the invite. The same invite can be sent to multiple email addresses at one time.

Personal Invite

After sending the invite, a table will be appear in the Invites section showing the status of everyone you have invited. You can click the Remind button to send another invite.

Inviting contacts contributes to the Good Market community. If your contact clicks the link in your invite email and signs up, you will receive 1 point. If they apply and become Good Market Approved, you will receive an additional 10 points. At the moment, points can be used to boost profiles, offers, and needs to the top of the marketplace home page. Additional uses for points will be included in future releases.